Contact Offshore Casinos — Get in Touch With Our Team

Got a question about one of our reviews, spotted something that needs a second look, or just want to share your own experience with an offshore casino? This is where to send it. We read every message that comes in through the channel below.

How to reach us

The quickest way to contact Offshore Casinos is by email at [email protected]. Tell us as much as you can up front — the casino name, what happened, and any dates or screenshots that help — and we'll get back to you as soon as we're able. We don't offer live chat or phone support; email is the one channel we monitor, and we'd rather answer it properly than spread ourselves thin.

What we can help with

Corrections and updates: licensing details, bonus terms and payout methods at offshore casinos change without notice. If something on the site looks out of date, tell us and we'll check it.
Player experiences: if you've dealt with a casino we cover — a smooth crypto withdrawal, a slow payout, a support team that helped you through verification — that kind of firsthand detail is genuinely useful to other readers, and to us.
General questions: if you're trying to work out how a welcome bonus's wagering requirement actually plays out, or what to expect from a no-KYC signup process, ask. We'll answer as plainly as we can.
Site feedback: broken links, unclear pages, anything that made your visit harder than it should have been.

What we can't do

We're a review and comparison site, not a casino, a payment processor, or a customer support desk for any operator listed here. If you're chasing a withdrawal, a bonus that hasn't credited, or a closed account, that has to go through the casino's own support team — we have no ability to intervene in an individual account, release funds, or overturn a decision an operator has made. What we can do is take that information into account when we next review or re-rank a site, and flag patterns if we see them repeated.

We also can't give financial, legal, or tax advice. If a question you're raising touches on whether offshore gambling winnings are taxable, or what your state's rules mean for you personally, that's a matter for a licensed accountant or attorney — general information here is no substitute for professional advice tailored to your situation.

Before you write in about a specific casino

A few things are worth checking first, since they cover the majority of the questions we get:

Offshore casinos are licensed outside the US — commonly in Curaçao, Anjouan, or Costa Rica — and are not regulated by any US state gambling authority. Playing at one sits in a legal grey area for US residents, and none of the consumer protections that apply to state-licensed operators (segregated player funds, guaranteed dispute resolution, tested RTP) apply here.
Payout speed, withdrawal limits, and fees vary by casino and by method, and can change. What we publish reflects our research at the time of review — always confirm current terms directly with the casino before you rely on them.
Verification requirements differ site to site. Some offshore casinos advertise lighter or no-KYC signup, but most still require identity checks before a withdrawal clears, particularly on larger amounts. Read the casino's own terms rather than assuming a policy carries through to payout.

If you're still weighing up which site fits your situation, our Non GamStop Casinos guide covers a similar comparison from a different angle and may answer your question without needing to write in at all.

Responsible gambling

If your message is about gambling starting to feel like a problem — for you or someone you know — please don't wait on an email reply. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US. Offshore casinos may not offer the same self-exclusion and responsible-gambling tools that regulated US operators provide, so it's worth taking the lead on limiting your own play. Our Responsible Gambling page has more on the tools available and where else to find support.

Everything on Offshore Casinos is intended for adults aged 21 and over. If you're under that age, this site — and the offshore casinos it covers — is not for you.

A note on who we are

You can read more about how we approach reviews and rankings, including our position on commission from listed casinos, on our About Us page. Our full terms of use are set out in the Terms and Conditions.